The traditional customer support approach is dying a slow death, with more and more companies switching to advanced techniques of providing excellent support. When it comes to small business, the self-help strategy is the perfect way to help clients.
Is one of your workers going down the rabbit hole of idleness? If so, you may consider putting them on an employee performance improvement plan (PIP).
Problem-solving and decision-making skills are essential for any small business owner. Oftentimes, problem-solving and decision-making go hand-in-hand. And, utilizing the right decision-making and problem-solving strategies can make or break your business. Read on to learn about the importance of problem-solving and decision-making and steps to take to find the best solution for your small business. […]
If you work 40 hours per week, you spend nearly a quarter of your time in the workplace. Spending so much time in one place can make you susceptible to illness, fatigue, and poor eating habits. Do you struggle with staying healthy at work?
As an employer and leader, keeping your team motivated can be difficult. And, when your workers lack inspiration, productivity can decline. So, how can you inspire your team to help boost productivity and innovation?
What are the key ingredients of a thriving workplace? Veteran entrepreneurs may argue that workplace efficiency depends on employee engagement and retention. And if you want to boost engagement and retention, focus on building relationships at work.
There are many ways to devise a small business project management plan, but what good is a plan that you can’t put into action? The best way to go about implementing a project management plan is through the use of project management software.