Small businesses are the lifeblood of any economy. Over 90% of the business population represents the small to medium enterprise (SME) population. Yet while SMEs make up a large portion of business owner shares, GDP, and economic activity, most of them struggle.
All in all, 2020 was a doozy of a year. The new decade brought with it a number of new workplace trends for many employers, including new sanitary needs, social distancing, and even a transition to work-from-home options. Here’s how you can use workplace trends to remain competitive.
You’re always on the hunt for new and improved ways to streamline business processes, like marketing and customer service. The next big thing? Texting in business.
When you think about the word “momentum,” you may have flashbacks about your days in science or physics class. Momentum is often defined as mass in motion. But, momentum doesn’t just belong in science. It also has a place in business.
New Year’s resolutions are all about cutting out bad habits. Making yourself healthier. Pushing yourself. Bettering yourself. Making yourself happier. But why reserve these types of resolutions for January 1? Why not identify bad habits and cut them out whenever you can?
“Wah wah” (think Charlie Brown’s teacher) is something you don’t want going on in your employees’ heads when they’re working. But as time goes by, your employees might start losing interest in their work. If you want to figure out where your employees are at, try measuring employee engagement.
Does it feel like you have to walk up a mountain, carrying a 100-pound weight, with your shoes tied together to get your marketing campaign right? Well, it shouldn’t be that hard. Sometimes, all it takes is having the right tools to boost productivity.
The traditional customer support approach is dying a slow death, with more and more companies switching to advanced techniques of providing excellent support. When it comes to small business, the self-help strategy is the perfect way to help clients.