As a small business owner, you want your customers to be happy. You also want your employees to be happy. But, have you ever thought about the connection between the two? Employee engagement and customer service Employee engagement and customer satisfaction are extremely related. Think about it—when employees like their jobs, they do good work. […]
As a small business owner, you need to make sure your business is running smoothly. This can be challenging if your team isn’t collaborating well. Use simple team building activities to get your employees working together. Team building strategies for small business owners Sometimes, getting everyone on payroll to operate as a team is difficult. […]
If you own a business, it’s important to understand how size affects your operations. According to government agencies, different types of small businesses have their own procedures to follow. What is considered a small business by the government? What constitutes a small business? The answer to this question is not as simple as it sounds. […]
Promoting a small business can be tough (and expensive). How do you get customers to fall in love with your products and services without breaking the bank? Use a brand recognition strategy to boost business with word-of-mouth marketing. What is your brand? Sometimes, small business owners struggle to understand what a brand is. But, the […]
No two employees are the same. Your employees have different backgrounds, experiences, and mindsets. They work at different paces and have varying strengths and weaknesses. A diverse workforce is great for small business, but employee differences can also cause conflict.
Does your small business workforce operate as a team? If not, your business could be suffering. Teamwork in the workplace is essential to run efficiently. You need to know how to build teamwork among your employees. Building teamwork in the workplace Are you a small business leader looking to bring your team together? Try these […]
Your business’s name is a customer’s first impression of your company. On top of being noticeable, your name needs to be legal. Some businesses must file a DBA name to stay compliant with state laws. What is a DBA, and does your small business need one? What is a DBA? A doing business as (DBA) […]
As a small business owner, you know how important it is to protect your business. But, are you protecting your company’s name? A trademark can save you a lot of money and headaches that come with other companies using your brand as their own. Consider trademarking your business before your reputation is on the line. […]
Creating milestones is key to moving your business forward. Milestones help you reach your short- and long-term goals. As you work toward milestones, you should track your results. Use the information you collect to improve your business operations. How to set business milestones You need to plan ahead when setting milestones for your business. To […]
