Contracts are legally binding agreements made between two parties. For a business, contracts help make sure you get what you pay for and can protect you from certain liabilities. As a business owner, you’ll come across a wide variety of contracts. Read on to learn about types of contracts in business. What is a contract? […]
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Small Business Tips and Training
Please Hold. How Important Is Customer Support, Anyway?
You’ve probably been on hold with a customer support representative before. And, sadly, it may not have gone great. You aren’t alone. Thirty-three percent of callers report that being placed on hold is the most frustrating part of customer service. Calls to customer service can be long and complicated, and emotions can get hot. But […]
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What is Merchandising: The Definitive Guide to Merchandising in 2022
Maybe you’re planning on opening up a new store or you just need to spruce things up for the upcoming season. Whatever questions you have about merchandising, we’ve got you covered. Read on to learn exactly what is merchandising and how to harness its power both in-store and online for 2022.
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Relax, Recharge, & Wine Down at Flights
Kelsey Daniels co-owns Flights Wine Bar with her husband, Kent. Flights Wine Bar, located in Bend, Oregon, went from pipe dream to reality after Daniels quit her job in film production to pursue her passion.
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How to Adopt a Social Media Policy for Employees That Defines Roles & Sets Boundaries
Over 70% of adults in the U.S. use social media. And among businesses with over 100+ employees, 92.1% of U.S. marketers use social media. With such high social media usage nationwide, businesses can benefit from having guidelines in place. So if you don’t have one already, it’s time to implement a social media policy for […]
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6 Office Design Ideas [+ Tips] to Take Productivity Up a Notch
The key to productivity is engagement, consistency, focus, organization, and … design? Actually, yes. An employee’s happiness goes hand in hand with productivity. And as we all know, it’s the little things in life.
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6 Ways to Reduce Employee Turnover in Your Business
Here’s a sad truth: Employees come and go. Why? Turnover is a fact of life as a business owner. Staff retention can be a hot-button issue in your company if you have a high turnover rate. And if it’s starting to feel like there’s a revolving door for staff members, it’s time to look at […]
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Get Your Head Out of the Sand! Learn How to Use Data in Business
Many businesses (31% of them to be exact) claim to be data-driven. Does yours? And if so, do you actually know how to use data in business? Or, are you just flying by the seat of your pants? If you want to learn how to use business data the right way and find out how […]
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Flock to The Coop Chicken and Waffles for Scrumptious Southern-style Cooking
Nicki Cardilli co-owns The Coop Chicken and Waffles, a southern-style chicken and waffles restaurant based in Pittsburgh, Pennsylvania.
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2022 Recruiting Trends Shaped by Ongoing COVID-19 Impacts
Everyone in the world has experienced some form of impact in employment caused by the global pandemic. For some, this meant losing a job and a sense of job security. For others, this meant moving to a remote working environment rather than enjoying the camaraderie of an office. Small businesses, in particular, bore the brunt […]
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