In business, setting goals and working to achieve them is a constant. Business projects require different amounts of work, staff involvement, and budgets. To make sure you set goals for projects on a case-by-case basis, you can create small business project management plans. Learn about project management basics, why it’s important for small businesses, and […]
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5 Types of People Who Can Help With Small Business Mentoring
This column was originally published on Entrepreneur.com on 7/3/2017. Before you fulfill your dream of being a small business owner, you’ll need some help getting started. For small business mentoring, seek personal and professional expertise. When I first started a business, I didn’t always know who to turn to for guidance when I had questions. […]
Read More 5 Types of People Who Can Help With Small Business Mentoring3 Ways AI Can Improve Your Customer Experience
Technological advances in the way we do business continue to progress rapidly. The area of artificial intelligence (AI) is one of the most exciting domains that is seeing significant growth, generating a ton of buzz in the business community as a result. A large number of companies, especially in the world of IT, are either […]
Read More 3 Ways AI Can Improve Your Customer Experience5 Challenges of Managing Remote Teams (and How to Overcome Them)
Letting employees work remotely has many benefits. When you need to hire, you can attract more candidates by opening up your job search across the U.S. Telecommuting is among low-cost employee benefits that can improve employee happiness. And, the option to work remote can increase employee retention as employees move or grow their families. But, […]
Read More 5 Challenges of Managing Remote Teams (and How to Overcome Them)How to Use Free Sample Marketing to Sell More
Free sample marketing is one way you can draw in customers. By giving away free samples of your products or services, people can get a taste of what you offer. Then, they will hopefully be enticed to buy from you, increasing your business bottom line. Find out why you should try offering free samples, what […]
Read More How to Use Free Sample Marketing to Sell MoreTips for Creating an Employee Dress Code Policy
Creating an employee dress code policy can be beneficial for your business. Dress codes can help you create your business’s image and keep employees safe. You can make your dress code policy for employees as formal or as casual as you want. But, there are some things you should consider when creating your policy.
Read More Tips for Creating an Employee Dress Code PolicyHow to Improve Employee Engagement
Only 32% of U.S. employees are engaged at work, according to Gallup. Without engaged employees, you’ll start to see a drop in productivity and quality of work. And, you’ll see a spike in turnover rates. You need to know how to improve employee engagement to combat these issues.
Read More How to Improve Employee Engagement5 Ways to Build Killer Relationships With Customers
This column was originally published on Entrepreneur.com on 1/13/2017. As a serial entrepreneur, I know firsthand how important it is to connect with customers. Building relationships is key to learning your customers’ needs. And, you may gain more returning customers, referrals and net income in the process. As a small business owner, you have an advantage when it comes to building […]
Read More 5 Ways to Build Killer Relationships With CustomersHow to Connect Remote Employees with These 5 Tech Solutions
As you are reading this, 52% of employees already work remotely in some form. Kudos for being among partially or fully distributed teams. Statistics show that companies who support remote work experience 25% higher employee retention than those who don’t. Despite the benefits, working remotely isn’t always a piece of cake. Frankly speaking, remote work […]
Read More How to Connect Remote Employees with These 5 Tech SolutionsHow to Have Superior Small Business Customer Service in the Digital Age
Most everything is online today. All information is just fingertips away. Your customers are online, so your business needs to be online, too. They will look for your business information online. They want to find your products and services, your location, and your hours. And when your customers need help or have a complaint, they’ll […]
Read More How to Have Superior Small Business Customer Service in the Digital Age