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Small Business Tips and Training

4 Tips for Devising an Effective Small Business Project Management Plan

In business, setting goals and working to achieve them is a constant. Business projects require different amounts of work, staff involvement, and budgets. To make sure you set goals for projects on a case-by-case basis, you can create small business project management plans. Learn about project management basics, why it’s important for small businesses, and […]

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5 Types of People Who Can Help With Small Business Mentoring

This column was originally published on Entrepreneur.com on 7/3/2017. Before you fulfill your dream of being a small business owner, you’ll need some help getting started. For small business mentoring, seek personal and professional expertise. When I first started a business, I didn’t always know who to turn to for guidance when I had questions. […]

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5 Challenges of Managing Remote Teams (and How to Overcome Them)

Letting employees work remotely has many benefits. When you need to hire, you can attract more candidates by opening up your job search across the U.S. Telecommuting is among low-cost employee benefits that can improve employee happiness. And, the option to work remote can increase employee retention as employees move or grow their families. But, […]

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5 Ways to Build Killer Relationships With Customers

This column was originally published on Entrepreneur.com on 1/13/2017. As a serial entrepreneur, I know firsthand how important it is to connect with customers. Building relationships is key to learning your customers’ needs. And, you may gain more returning customers, referrals and net income in the process. As a small business owner, you have an advantage when it comes to building […]

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How to Connect Remote Employees with These 5 Tech Solutions

As you are reading this, 52% of employees already work remotely in some form. Kudos for being among partially or fully distributed teams. Statistics show that companies who support remote work experience 25% higher employee retention than those who don’t. Despite the benefits, working remotely isn’t always a piece of cake. Frankly speaking, remote work […]

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How to Have Superior Small Business Customer Service in the Digital Age

Most everything is online today. All information is just fingertips away. Your customers are online, so your business needs to be online, too. They will look for your business information online. They want to find your products and services, your location, and your hours. And when your customers need help or have a complaint, they’ll […]

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