Most business owners don’t love dealing with difficult conversations at work. But whether you’re encouraging an employee to improve their performance, asking a vendor for a payment extension, or giving bad news to a customer, having difficult conversations is bound to happen. When difficult conversations come up, you need to be ready to handle them […]
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Small Business Tips and Training
8 Essential Personal Characteristics for Leading Your Business to Success
June 22, 2018This column was originally published on Entrepreneur.com on 6/30/2017. People always want to know what makes a good leader. It’s normally because they’re trying to become a leader, or they’re trying to find a leader to work for their company.
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Cast Your Vision With a Vision Statement
June 15, 2018You’re the leader of your business. The visionary. The person in charge. The “Big Cheese.” Your business (and employees) will go in whatever direction you point it. So, it’s your job to cast the vision you have for your company. When it comes down to it, your business’s success depends on the vision you set […]
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3 Alternative Routes to Building a Mobile App
June 8, 2018Mobile apps can improve a company’s bottom line, customer engagement, and more. Yet, app development is an expensive process. Many small businesses may think that app development is too much for their available manpower and budget.
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How to Make Meetings More Effective
May 25, 2018No one likes to be stuck in a long meeting where nothing really gets done. And no one wants to go to a meeting that they don’t really need to be at. You shouldn’t pull people away from their regular tasks to meet about every little thing that comes up in your business. When you […]
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The Price of a Bad Business Reputation
May 18, 2018According to a 2017 consumer review survey, the majority of consumers trust online reviews. The survey has tracked consumer sentiment surrounding reviews for seven years, and the implications are just as important for massive companies as they are for micro mom-and-pop businesses. Because so many consumers are putting faith in reviews, negative reviews can have […]
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How to Write a Strategic Plan
May 11, 2018When you start a business, you’re thinking about what is going to happen tomorrow or next week. You’re probably not thinking about what you are going to do next quarter or year. But as your business grows, you need to develop more of a future focus. You need to have goals and a plan to […]
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4 Tips for Devising an Effective Small Business Project Management Plan
April 27, 2018In business, setting goals and working to achieve them is a constant. Business projects require different amounts of work, staff involvement, and budgets. To make sure you set goals for projects on a case-by-case basis, you can create small business project management plans. Learn about project management basics, why it’s important for small businesses, and […]
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5 Types of People Who Can Help With Small Business Mentoring
April 20, 2018This column was originally published on Entrepreneur.com on 7/3/2017. Before you fulfill your dream of being a small business owner, you’ll need some help getting started. For small business mentoring, seek personal and professional expertise. When I first started a business, I didn’t always know who to turn to for guidance when I had questions. […]
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3 Ways AI Can Improve Your Customer Experience
April 13, 2018Technological advances in the way we do business continue to progress rapidly. The area of artificial intelligence (AI) is one of the most exciting domains that is seeing significant growth, generating a ton of buzz in the business community as a result. A large number of companies, especially in the world of IT, are either […]
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