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Learn how to take your small business customer service online.

How to Have Superior Small Business Customer Service in the Digital Age

Learn how to take your small business customer service online.

Most everything is online today. All information is just fingertips away. Your customers are online, so your business needs to be online, too. They will look for your business information online. They want to find your products and services, your location, and your hours. And when your customers need help or have a complaint, they’ll […]

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Ways to Improve New Employee Onboarding

5 Ways to Improve New Employee Onboarding

Ways to Improve New Employee Onboarding

When a candidate accepts your job offer, the work isn’t over. You need to make sure new hires are happy and adjust well in the environment. New employee onboarding is an important part of acclimating new hires. The employee onboarding process can be stressful for both you and new hires. New employees need to fill […]

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How to Make Your Website Stand Out

How to Make Your Website Stand Out With These 4 Pointers

How to Make Your Website Stand Out

There are over one billion websites, and viewers tend to bounce around from site to site. One source found that 55% of visitors spend less than 15 seconds on a website. With only 15 seconds, you need to learn how to make your website stand out. Without a strong and unique website, you face high […]

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4 Ways to Use Technology to Increase Employee Retention

4 Ways to Use Technology to Increase Employee Retention

4 Ways to Use Technology to Increase Employee Retention

Studies and reports are definitive — engaged employees perform better than disengaged employees. Companies with highly engaged employees see 2.5 times as much revenue and 22% more productivity than companies with disengaged employees. Engaged employees also have a longer employment lifecycle than disengaged employees. This means that an engaged employee in a company is more […]

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Psychology of Color

Turbocharge Your Branding Using the Psychology of Color

Psychology of Color

Scientists have proven that colors have powerful influences on people’s emotions and actions. Use the right color to persuade your customers to your business’s advantage. Pick the most influential color for your logo design and branding and marketing campaigns. Scientific studies discovered that 93% of consumers credit the visual look of a product as their […]

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Answering Services

Does My Small Business Need Answering Services?

Answering Services

We live in a fast-paced world and when customers want something, they want it now. We have fast food, faster internet, and crazy fast shipping. Undoubtedly, your customers have the same high expectations for your customer service. Do you need an answering service to keep your customers happy and to keep them coming back?

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Dance With the One Who Brung Ya

Dance With the One Who Brung Ya!

Dance With the One Who Brung Ya

This phrase sounds like something you’d hear in a movie with farmers in it. But, there’s an enormous business lesson here. A lesson that has turned many people into millionaires. Picture this: An average-looking guy takes a good-looking girl to a dance. She could easily leave him for the better-looking guys who ask her to […]

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Freelancers who will save you time and money

5 Freelancers Who Will Save You Time and Money

Freelancers who will save you time and money

Are you a business owner who is seeing more and more responsibilities pile up? To create a flourishing business, it’s imperative to understand how to spend your time efficiently. Successful entrepreneurs develop a system for managing their time so they can focus on growing their small business. As a small business owner, it’s easy to […]

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Importance of Gratitude

The Importance of Gratitude and How to Show it to Your Customers

Importance of Gratitude

Getting a small business up and running is a pretty big feat. To do so, you probably needed help from a lot of people, including your family and friends, investors and lenders, and employees. But to keep your business afloat and continue meeting payroll, you need customers. Without customers, you wouldn’t have a business. Customer […]

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Cyber Security Monitoring for Small Businesses

What You Need to Know About Cyber Security Monitoring for Small Businesses

Cyber Security Monitoring for Small Businesses

For several months this year, the world of finance, as well as the world of information technology, have been buzzing about a cyber security controversy. A major credit reporting agency was recently under a cyber attack that resulted in one of the worst leaks of personal information in history. Birth dates, social security numbers, addresses […]

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