This column was originally published on Entrepreneur.com on 6/30/2017. People always want to know what makes a good leader. It’s normally because they’re trying to become a leader, or they’re trying to find a leader to work for their company.
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Cast Your Vision With a Vision Statement
You’re the leader of your business. The visionary. The person in charge. The “Big Cheese.” Your business (and employees) will go in whatever direction you point it. So, it’s your job to cast the vision you have for your company. When it comes down to it, your business’s success depends on the vision you set […]
3 Alternative Routes to Building a Mobile App
Mobile apps can improve a company’s bottom line, customer engagement, and more. Yet, app development is an expensive process. Many small businesses may think that app development is too much for their available manpower and budget.
I Hate Raising Prices!
After 30+ years in business, my companies have developed a reputation of having low prices. We may not be the rock-bottom lowest-priced vendor, but the price that we charge our customers for the value we provide them is always unmatched by our competitors. Here’s why we deliberately keep our prices low and avoid price increases […]
The Price of a Bad Business Reputation
According to a 2017 consumer review survey, the majority of consumers trust online reviews. The survey has tracked consumer sentiment surrounding reviews for seven years, and the implications are just as important for massive companies as they are for micro mom-and-pop businesses. Because so many consumers are putting faith in reviews, negative reviews can have […]
How to Write a Strategic Plan
When you start a business, you’re thinking about what is going to happen tomorrow or next week. You’re probably not thinking about what you are going to do next quarter or year. But as your business grows, you need to develop more of a future focus. You need to have goals and a plan to […]
4 Tips for Devising an Effective Small Business Project Management Plan
In business, setting goals and working to achieve them is a constant. Business projects require different amounts of work, staff involvement, and budgets. To make sure you set goals for projects on a case-by-case basis, you can create small business project management plans. Learn about project management basics, why it’s important for small businesses, and […]
How to Improve Employee Engagement
Only 32% of U.S. employees are engaged at work, according to Gallup. Without engaged employees, you’ll start to see a drop in productivity and quality of work. And, you’ll see a spike in turnover rates. You need to know how to improve employee engagement to combat these issues.
How to Have Superior Small Business Customer Service in the Digital Age
Most everything is online today. All information is just fingertips away. Your customers are online, so your business needs to be online, too. They will look for your business information online. They want to find your products and services, your location, and your hours. And when your customers need help or have a complaint, they’ll […]
5 Ways to Improve New Employee Onboarding
When a candidate accepts your job offer, the work isn’t over. You need to make sure new hires are happy and adjust well in the environment. New employee onboarding is an important part of acclimating new hires. The employee onboarding process can be stressful for both you and new hires. New employees need to fill […]
