Small Business Articles

Small Business - Tips, Training, and News

5 Reasons to Move to a Cloud-based CRM for Small Business

Software tools for customer relationship management (CRM) can help your small business provide excellent customer service while improving your operational efficiency. As you build close relationships with your customers, you’ll increase the amount of repeat business you get and thereby reduce the average cost of every sale. In the end, CRM systems for small business […]

Learn the importance of teamwork in an organization.

How Connection Fosters Better Teamwork in an Organization

Teamwork is key to success. When all the hands that touch your business work together, your day-to-day workflow becomes airtight. But, a disconnected team can be disastrous to your small business. There’s no denying the importance of teamwork in an organization to grow your business. Bridge your workforce and brand with teamwork Teamwork and productivity […]

33 Small Business Quotes for Inspiration

Being a small business owner is tough. You’re juggling multiple tasks, approaching numerous deadlines, dealing with employees quitting, and handling canceled orders. Then, there are the high moments of success that keep you going. Sometimes, small business owners need an extra dose of encouragement to continue on. Read these 33 small business quotes to kindle […]

Does Your Small Business Need a DBA?

Your business’s name is a customer’s first impression of your company. On top of being noticeable, your name needs to be legal. Some businesses must file a DBA name to stay compliant with state laws. What is a DBA, and does your small business need one? What is a DBA? A doing business as (DBA) […]

What Makes a Website Effective?

Setting up a website for your small business is a wise and cost-efficient way to get your brand out there and bring in new customers. You have a lot of options when it comes to color scheme, fonts, and general setup. But, appearance is not all you should be worried about. What makes a website […]

Why small businesses need a website image

Do You Know Why Small Businesses Need a Website?

You’re taking a friend out to a fancy dinner to celebrate their promotion. There are two new restaurants in town, so you decide to check out the reviews and glance over the menus before selecting. Restaurant A has a website with reviews from customers, a PDF of the menu, photos, hours, and directions to make […]

How This Business Owner Saves Money With Patriot Software’s Payroll for Franchises

Patriot Software’s online accounting and payroll software helps small business owners get back to running their businesses. We spoke with Patriot customer Kyle Daly, who co-owns three Phenix Salon Suites franchises along with his brother, to learn about his business. Phenix Salon Suites is a nationwide franchise that acts as a one-stop shop for salon […]

5 Tips on Where to Find Employees

Good news — there will always be a demand for employment! With a labor force participation rate at 62.8% and an unemployment rate of 4.9%, there are plenty of people to choose from. But, we understand you want to make sure you know how to hire great employees for your small business. Where do you […]

How to Create a Mission Statement for Your Business

You’re a small business owner, and you want to take your business to the next level. It’s time to learn how to create your mission statement. A mission statement reflects your business’s goals and values with few words. You use a mission statement to show potential customers what makes your company stand out. I’ve created […]

How to Do a Performance Review

You may have seen The Office, a TV show about people working for a small-town paper company. The manager, Michael Scott, is the king of goofing off. When performance review time comes around, he talks about his personal life to each employee rather than their performance.