Performance Articles

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5 Reasons to Move to a Cloud-based CRM for Small Business

Software tools for customer relationship management (CRM) can help your small business provide excellent customer service while improving your operational efficiency. As you build close relationships with your customers, you’ll increase the amount of repeat business you get and thereby reduce the average cost of every sale. In the end, CRM systems for small business […]

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How to Do a Performance Review

You may have seen The Office, a TV show about people working for a small-town paper company. The manager, Michael Scott, is the king of goofing off. When performance review time comes around, he talks about his personal life to each employee rather than their performance.

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4 Small Business Milestones to Aim For

Creating milestones is key to moving your business forward. Milestones help you reach your short- and long-term goals. As you work toward milestones, you should track your results. Use the information you collect to improve your business operations. How to set business milestones You need to plan ahead when setting milestones for your business. To […]

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