Here are the best small business articles we read in October. We hope you find them as interesting and useful as we did.
About Rachel Blakely-Gray
Author Archive | Rachel Blakely-Gray
If you want to attract and retain employees, customers, investors, and other brand ambassadors, you need to develop an alluring company culture. But, building company culture doesn’t happen overnight.
Business cards have been used by professionals for decades. As a business owner, having these cards handy might make the difference between being remembered and forgotten. But in the digital age, are business cards still relevant?
Sandwiched between Black Friday and Cyber Monday, Small Business Saturday® is sweeping the nation yet again. Small Business Saturday 2018 delivers a chance for small companies to tackle the holiday shopping season. Big businesses might be ramping up their marketing campaigns for the holidays, but being a part of Small Business Saturday (SBS) can position […]
Here are the best small business articles we read in September. We hope you find them as interesting and useful as we did.
During your entrepreneurship career, you’ve likely learned that offering stellar customer service drives traffic, purchases, and profits. But sometimes, you fall short of offering the best customer service possible. How can you improve customer service, especially when you’re a busy small business owner? Tips to improve customer service Without customers, you can’t afford to pay […]
Here are the best small business articles we read in August. We hope you find them as interesting and useful as we did.
Most businesses encourage collaboration in the workplace as a means of driving productivity, engagement, and innovation. Employees can collaborate during meetings, over lunch, or at business get-togethers. What does business collaboration look like to you? When you think of team collaboration, you might not picture remote employees working with other remote employees or in-house staff. […]
What are your business’s strengths and weaknesses? What about your opportunities and threats? If you aren’t able to effectively answer these questions, you need to conduct a SWOT analysis. A SWOT analysis can help you evaluate your business, institute appropriate changes, and improve operations. Learn what a SWOT analysis is, find out how to conduct […]
When you own a business and deal with customers, conflict is bound to happen. We’ve all been there—an irate customer screaming into your phone or turning purple in front of the counter. And whether it’s your fault or not, knowing how to reach customer conflict resolution is imperative to your business’s reputation. Reacting poorly to […]
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