Author:

Rachel Blakely-Gray

As Patriot's Content Manager, Rachel is responsible for planning and creating useful, actionable content for Patriot’s marketing department.

The Bad Review Blues: Do’s and Don’ts of Responding

July 9, 2021

Great. You got a negative online review that’s now readable by everyone—current and potential customers alike. Before hastily typing out a response you may regret later, learn how to respond to a bad review. You just may be able to turn the situation into a marketing opportunity and keep the disgruntled customer.

illustration of entrepreneurs sharing their tips for starting a business

8 Not-so-tricky Tips for Starting a Business, from Successful Small Business Owners

June 25, 2021

What’s the magic formula for business success? Well (cue incorrect buzzer noise from game show), there isn’t one. But there are tips for starting a business that you can use to reach your unique business success formula.

Can You Run a Business Out of an Apartment or Other Rented Property?

June 1, 2021

Maybe you had a commercial property for your business and closed it up to work out of your home and save on overhead. Or, perhaps you’re just starting out and want to set up a home-based business and see how things go. But, what if you rent? Can you run a business out of an […]

Collage featuring Crown Community Garden's owner, volunteers, and flowers

Crown Community Garden Grows Produce, Flowers—and a Community

March 26, 2021

For our March spotlight, we spoke with Jon Kehl, owner of Crown Community Garden.

Texting in Business: Reply “Yes” to Confirm

February 19, 2021

You’re always on the hunt for new and improved ways to streamline business processes, like marketing and customer service. The next big thing? Texting in business.

Want Free(ish) Advertising? Consider a Word-of-mouth Marketing Strategy

February 12, 2021

Hey there, how’d you hear about us? From a friend? Family member? Social media? Great. That’s word-of-mouth marketing in action. And if you want to reap the benefits of virtually free advertising, you might consider putting together a word-of-mouth marketing strategy.

Second Time Books' owner, Brandon Hartman, in his bookstore

Need a Good Read and a Break from the Screen? Step Into Second Time Books

January 29, 2021

For the January spotlight, we spoke with Brandon Hartman, owner of Second Time Books.

Seamstress on her laptop to figure out what customers want.

The Big Money Question: What Do Customers Want?

January 15, 2021

Why do customers choose your competitors instead of you? It could be because you’re not giving them what they want. So, what do customers want?

9 Entrepreneur Habits Holding You Back from Business Success

December 11, 2020

New Year’s resolutions are all about cutting out bad habits. Making yourself healthier. Pushing yourself. Bettering yourself. Making yourself happier. But why reserve these types of resolutions for January 1? Why not identify bad habits and cut them out whenever you can?

LEAP Empowers Women to Spring to New Heights

November 20, 2020

At Patriot Software, we’re committed to providing accounting software and payroll that lets small business owners keep their time and money for what they love: running their business!