Andrew Freiman

The Dogpatch Resort, located in Clackamas County, Oregon.

Happy Customers Wag Their Tails at Dogpatch Resort

Sunni Liston is the owner of Dogpatch Resort, a boutique dog resort in Clackamas County, Oregon.

ChatGPT: Can the New AI Help Your Business?

If you haven’t already heard, ChatGPT is either the end of white-collar jobs or the beginning of a new era of efficiency in the workplace. ChatGPT is an easy-to-use chatbot launched in late 2022 and—depending on how you feel about Skynet—one of the most interesting things to happen in software.

Becoming a Thought Leader in Your Industry

The term thought leader seems to be everywhere online. News articles. LinkedIn posts. Everyone has thought leadership examples or is racing to offer the next best thought leader definition. But if you haven’t heard of it, you may be scratching your head. Read on to learn what’s a thought leader and how to become one.

Employees participating in March Madness

6 Ways to Make March Madness & Employee Engagement a Winning Combination

March Madness is just around the corner. If your business has been around for a while, you’ve probably heard the seasonal cries of alarm. Headlines may read “Is March Madness Killing Business?” or “Study: American Business to Lose Billions to March Madness.” But savvy small business owners don’t need to worry. March Madness isn’t a […]

Stop Click Fraud Now and Protect Your Ad Spend

Have you wondered how companies get their website to show up as an ad in search engines? Those ads are called pay-per-click ads (PPC). A company sets a budget, makes an ad, and each time a user clicks the ad, money comes out of the budget. As soon as there’s no more money in the […]

Stressed employee who is an underperformer

How to Help an Underperforming Employee Get Back on Track

In a best-case scenario, your employees operate at the highest levels of their abilities. They’re punctual, dedicated to improving, and invested in their work. When this happens, every aspect of your business benefits. But, you may have underperforming employees. And when an employee can’t do their work, others have to pick up the slack.

Team discussing marketing mistakes to avoid.

The Top 10 Worst Marketing Mistakes to Avoid

One of the great things about running your own business is that there’s no one to answer to but yourself. You are your own boss. The kingpin. The top dog. The big cheese … well, you get the point. While that’s usually a blessing, it can also be a curse if you make the wrong […]

With a Little Help from Your Friends: 18 Small Business Support Associations

You already know that running a small business is hard work. There are a million things to keep track of and a million more that can go wrong day-to-day. But luckily, there is a long list of associations whose main goal is small business support. If you need help getting started, learning more about running […]

Rate This Article 10/10: What Does CSAT Stand For?

With all the choices that customers have, keeping them happy is more important than ever. Unhappy customers may leave for other businesses and/or give you negative reviews online. Customer satisfaction scores, or CSAT scores, are a quick and easy way to check in with your customers and see how they feel about your business or […]

Sign on the Dotted Line: Types of Contracts in Business

Contracts are legally binding agreements made between two parties. For a business, contracts help make sure you get what you pay for and can protect you from certain liabilities. As a business owner, you’ll come across a wide variety of contracts. Read on to learn about types of contracts in business. What is a contract? […]