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Handling stress at work is critical for your (and your company’s) health. Approximately 60% of workers experience stress three or more work days per week. And, 41% of small business owners cite their companies as their top stressor.
Read More 7 Handling Stress at Work Tactics
What are the key ingredients of a thriving workplace? Veteran entrepreneurs may argue that workplace efficiency depends on employee engagement and retention. And if you want to boost engagement and retention, focus on building relationships at work.
Read More Why Building Relationships at Work Matters (and 5 Ways to Do It)
You can manage many business owner responsibilities on your own, such as handling day-to-day operations and making financial decisions. But sometimes, you need outside help, such as guidance from a small business lawyer.
Read More Should Your Company Hire a Small Business Lawyer?
If you want to attract and retain employees, customers, investors, and other brand ambassadors, you need to develop an alluring company culture. But, building company culture doesn’t happen overnight.
Read More Building Company Culture? Take These 3 Critical Steps
Business cards have been used by professionals for decades. As a business owner, having these cards handy might make the difference between being remembered and forgotten. But in the digital age, are business cards still relevant?
Read More Should You Use Business Cards for Your Small Company?
During your entrepreneurship career, you’ve likely learned that offering stellar customer service drives traffic, purchases, and profits. But sometimes, you fall short of offering the best customer service possible. How can you improve customer service, especially when you’re a busy small business owner? Tips to improve customer service Without customers, you can’t afford to pay […]
Read More How to Improve Customer Service When You Don’t Have Time
Most businesses encourage collaboration in the workplace as a means of driving productivity, engagement, and innovation. Employees can collaborate during meetings, over lunch, or at business get-togethers. What does business collaboration look like to you? When you think of team collaboration, you might not picture remote employees working with other remote employees or in-house staff. […]
Read More 4 Ways to Increase Collaboration in the Virtual Workplace
When you own a business and deal with customers, conflict is bound to happen. We’ve all been there—an irate customer screaming into your phone or turning purple in front of the counter. And whether it’s your fault or not, knowing how to reach customer conflict resolution is imperative to your business’s reputation. Reacting poorly to […]
Read More How to Pursue Customer Conflict Resolution With a Level Head
Most business owners don’t love dealing with difficult conversations at work. But whether you’re encouraging an employee to improve their performance, asking a vendor for a payment extension, or giving bad news to a customer, having difficult conversations is bound to happen. When difficult conversations come up, you need to be ready to handle them […]
Read More 5 Tips for Handling Difficult Conversations at Work Like a Pro
In business, setting goals and working to achieve them is a constant. Business projects require different amounts of work, staff involvement, and budgets. To make sure you set goals for projects on a case-by-case basis, you can create small business project management plans. Learn about project management basics, why it’s important for small businesses, and […]
Read More 4 Tips for Devising an Effective Small Business Project Management Plan